Returns & Exchanges

At Dayal Opticals, we strive to ensure your vision is perfect and your style is unmatched. If you are not completely satisfied with your purchase, you can return or exchange your eyewear within 14 days of delivery provided they are in original condition.

Return Process

• 1.
  Initiate Request

  Log into your account or visit our returns portal using your order number and email address to select the items you wish to return.

• 2.
  Quality Check Preparation

  Place the eyewear, original case, cleaning cloth, and authenticity certificates back into the original packaging to ensure the items are protected during transit.

• 3.
  Pickup and Shipping

  Schedule a complimentary doorstep pickup through our courier partner or drop off your package at any authorized Dayal Opticals boutique.

• 4.
  Refund Processing

  Once our specialists verify the condition of the frames and lenses, your refund will be processed to your original payment method within 7-10 business days.